Due to the nature of the products we sell, we only accept returns in the event of a fault (which are extremely rare <0.001%). Any claims for any damages or shortages must be made in writing to Only For Her within 24 hours of receipt. We cannot accept returns if:
- Merchandise was shipped in perfect condition and in accordance with your instructions.
- Styles have been discontinued
- Merchandise is soiled or otherwise unsaleable
- Merchandise is not in original unbroken packaging as shipped.
Damaged parcels must be signed for as ‘damaged’. No returns may be made without prior written authorisation. We are happy to assist with sizing or colour queries prior to you ordering.
If there is a problem with an item that we have supplied to you please feel free to call us to discuss. Tel +44 (0)161 505 0818. Your statutory rights are not affected.
Only For Her is part of Mixture Limited. Mixture Limited is a company registered in England and Wales No 10652103